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Dogs and God (The Wow Factor)

You know, I talk a LOT about customer service and the "WOW Factor," but I wounder if anyone would go as far as this story embodies.  It is NOT only going beyond the pale of expectations, but also renews your faith in mankind!!! Sometimes…we need reminders of how awesome people are Someone in the Postal Service needs to be rewarded A letter from the Post Office... this is absolutely the best!! We don't know who replied, but there is a beautiful soul working in the dead letter department who understands something about kids and their pets… Our 14-year-old dog Abbey died last month. The day after she passed away my 4-year-old daughter Meredith was crying and talking about how much she missed Abbey. She asked if we could write a letter to God so that when Abbey got to heaven, God would recognize her. I told her that I thought that we could, so she dictated these words: ---- Dear God, Will you please take care of my dog? Abbey died yesterday and is with you in heaven. I miss h...

A Simple Riddle

The riddle has been around for a long time, and supposedly it has been reported that kindergarteners get it right more often than adults, but there is no evidence that research was ever conducted on the comparative answers of Kindergartners. In addition, there is no report ever done by Stanford University seniors, nor is there any evidence that this was reported on Paul Harvey.  Still, this is one of MY favorites..because in my own survey, almost EVERY adult could not answer it....interesting..  THE RIDDLE: What is greater than God,  More evil than the devil,  The poor have it,  The rich don't need it,  And if you eat it, you'll die?  The answer to the riddle is " nothing ."  Nothing is greater than God.  Nothing is more evil than the Devil.  The poor have nothing.  The rich need nothing.  And if you eat nothing, you'll die

Thanksgiving...in Earnest

OK, yes Thanksgiving is coming soon, and of course we start thinking of all those things we are thanking for. For me, thanksgiving is an everyday thing for me and your friendship. In great and small ways, I am grateful and humbled by the vast and varied number of friends in my life. The tapestry you have woven in my life is so diverse and beautiful as to be breathtaking…and I cannot believe how lucking I am. As a little bonus, I thought you would appreciate the story below, about how divine each of you are… A little boy wanted to meet God. He knew it was a long trip to where God lived, so he packed his suitcase with a bag of potato chips and a six-pack of root beer and started his journey. When he had gone about three blocks, he met an old man. He was sitting in the park, just staring at some pigeons. The boy sat down next to him and opened his suitcase. He was about to take a drink from his root beer when he noticed that the old man looked hungry, so he offered him some chips....

Design Flaws

I am an engineer, so when I see a reason to combine religion, engineering, and an American icon, Harley Davidson I just have to do it. OK, this might be a bit racy for a few of my readers, but it will definitely put a smile on your face. Good design does not always equate to better market share.  May your highways be smooth and your gas tank always full. Ride on my friends: The inventor Arthur Davidson, of the Harley Davidson Motorcycle Corporation, died and went to heaven. At the gates, St. Peter told Arthur, "Since you've been such a good man and your motorcycles have changed the world, your reward is you can hang out with anyone you want in Heaven." Arthur thought about it for a minute and then said, "I want to hang out with God." St. Peter took Arthur to the Throne Room, and introduced him to God. Arthur then asked God, "Hey, aren't you the inventor of woman? " God said, "Ah, yes." "Well, " said Arthur, ...

Why Entrepreneurs are Like God

As I go from network meeting to network meeting during these very uncertain times, I notice two types of people. One type is hoping, praying, and desperately searching for a job. The other type is looking to start a new endeavor or more precisely create their “own” job. As I have been fortunate to be associated with a number of successful entrepreneurs and some successful start up endeavors, one theme keeps recurring: Entrepreneurs are the closest thing to God on Earth! Why? Well, as the story goes, God said “Let there be Light!” In small words, God had a thought, and that thought manifested itself into reality. Essentially, God created something that was not there earlier. So too, an Entrepreneur has an idea and then goes about creating a product, service, company, system or whatever. Essentially, there was nothing and then “poof” there is something! I believe that my background as an engineer, entrepreneur and American it is my duty to create new ideas, companies, jobs, p...