The Profit Prophet

You know, I talk a LOT about customer service and the "WOW Factor," but I wounder if anyone would go as far as this story embodies.  It is NOT only going beyond the pale of expectations, but also renews your faith in mankind!!! Sometimes…we need reminders of how awesome people are Someone in the Postal Service needs to be rewarded A letter from the Post Office... this is absolutely the best!! We don't know who replied, but there is a beautiful soul working in the dead letter department who understands something about kids and their pets… Our 14-year-old dog Abbey died last month. The day after she passed away my 4-year-old daughter Meredith was crying and talking about how much she missed Abbey. She asked if we could write a letter to God so that when Abbey got to heaven, God would recognize her. I told her that I thought that we could, so she dictated these words: ---- Dear God, Will you please take care of my dog? Abbey died yesterday and is with you in heaven. I miss h...

“To sit with a dog on a hillside on a glorious afternoon is to be back in Eden, where doing nothing was not boring it was peace.” -Milan Mundera   “An animal's eyes have the power to speak a great language.” ~ Martin Buber “No matter how little money and how few possessions you own, having a dog makes you rich.” -Louis Sabin “My goal in life is to be as good of a person my dog already thinks I am.”  - Unknown     “A dog wags its tail with its heart.” - Martin Buxbaum "We can judge the heart of a man by his treatment of animals." ~ Immanual Kant   "Until one has loved an animal, a part of one's soul remains unawakened." ~ Anatole France “He is your friend, your partner, your defender, your dog. You are his life, his love, his leader. He will be yours, faithful and true, to the last beat of his heart.”  - Unknown “My little dog, a heartbeat at my feet.” ~ Edith Wharton   I am not leaving ...