Skip to main content

Marketing An Elephant

There is an excellent tale, by American poet John Godfrey Saxe (1816-1887),  that is based on a fable told in India many years ago. It is a good warning about how our sensory perceptions can lead to some serious misinterpretations; especially when we focus on one part in relationship to the whole.  It also deals with how people perceive things from where THEY stand not from were YOU stand. The tale in entirety follows this post.

While this is an excellent tale about perception, it is also a cautionary tale for anyone trying to market a product to a general population.  While you are trying to "sell" an elephant, certain features of the elephant will be more important and more pronounced than others.  So, what you as a good marketer have to do is figure out what are the most profitable market segments to sell to and then highlight those features prominently, that includes determining if someone wants the "whole" elephant.  In some instances, and if possible, you will have to unbundle your products (sell just the rope and snake), to hit your target market, and when you cannot unbundle, you have to show the value of the chief features of your product, and "just throw" in the other features for free.

In any case, never assume your market is monolithic, but also make sure you just do not focus on one segment at the exclusion of all others.  You DO NOT want to sell an elephant for the price of a rope or a fan!
_________________________________________________




It was six men of Indostan
To learning much inclined, 

Who went to see the Elephant
(Though all of them were blind), 

That each by observation
Might satisfy his mind
 

The First approached the Elephant,
And happening to fall 

Against his broad and sturdy side,
At once began to bawl: 

"God bless me! but the Elephant
Is very like a wall!"



The Second, feeling of the tusk,
Cried, "Ho! what have we here 

So very round and smooth and sharp?
To me 'tis mighty clear 

This wonder of an Elephant
Is very like a spear!"



The Third approached the animal,
And happening to take 

The squirming trunk within his hands,
Thus boldly up and spake: 

"I see," quoth he, "the Elephant
Is very like a snake!"



The Fourth reached out an eager hand,
And felt about the knee. 

"What most this wondrous beast is like
Is mighty plain," quoth he; 

" 'Tis clear enough the Elephant
Is very like a tree!"



The Fifth, who chanced to touch the ear,
Said: "E'en the blindest man 

Can tell what this resembles most;
Deny the fact who can 

This marvel of an Elephant
Is very like a fan!"



The Sixth no sooner had begun
About the beast to grope, 

Than, seizing on the swinging tail
That fell within his scope, 

"I see," quoth he, "the Elephant
Is very like a rope!"



And so these men of Indostan
Disputed loud and long, 

Each in his own opinion
Exceeding stiff and strong, 

Though each was partly in the right,
And all were in the wrong!
 

Moral:
So oft in theologic wars,
The disputants, I ween, 

Rail on in utter ignorance
Of what each other mean, 

And prate about an Elephant
Not one of them has seen!

 

Comments

Popular posts from this blog

The Moldy Middle

While taking statistics during my quest to get an MBA and while earning my engineering degree, the professors always emphasized the importance of finding the statistical mean of any population by using the Central Mean Theorem (a.k.a the highest point of the Bell Curve). As an engineer, this was essential in order to maximize throughput, minimize cost and waste, and ultimately make a better, faster, cheaper widget. A funny thing happened on the way to the dark side of marketing. I discovered that the only thing in the middle of the road was quite literally dead road kill. I do not know if you remember stores like Bradlees, Ames and Service Merchandise (just to name a few), but they all folded because the environment changed and they were caught trying to service the mythological “average customer.” Part of that change came when Wal-Mart began its juggernaut with the discount department store. Wal-Mart did two things right: 1) Focused on “mobile” consumers, and 2) Fo

The Rush to Bottom

I cannot take credit for these words of wisdom, and sadly I do not know who wrote it originally. So, I cannot acknowledge them by name but I can acknowledge their exceptional talent to get a message across with clarity and hard-hitting truths.   Whomever this author is, I thank and admire you and take pleasure in sharing this with others!   I have also included a video if anyone is interested in sharing it. “When the reward is great, the effort to succeed is great...but when government takes all the reward away, no one will try or want to succeed.” An economics professor at a local college made a statement that he had never failed a single student before, but had recently failed an entire class. That class had insisted that socialism worked and that no one would be poor and no one would be rich, a great equalizer. The professor then said, “OK, we will have an experiment in this class on socialism. All grades will be averaged and everyone will receive the same grade so no one wi

The Saleman's Litmus Test

If your goal is to become a great company or even improve your existing one, every employee in you company should be able to “sell” the product or service that you are merchandising. Since that is usually not the case, you are forced to hire sales people to help implement the objectives laid out by upper management. A national study indicated that less than 3% of the population has an inherent penchant for sales, and as much as 50% of all salespeople really do not know how to sell. During my 20 odd years in sales, I have hired, worked with, and observed great sales people (yes, both men and women). Being the observant type and believing in best practices, I have complied a listing of questions you should ask any salesperson before you hire them, and should use this Litmus Test to review of your existing sales force to determine whether to keep them or cut them loose.  I hope you find it useful. Psyching Out the Test : People always try to answer questions the way they think yo