Skip to main content

Dogs and God (The Wow Factor)

You know, I talk a LOT about customer service and the "WOW Factor," but I wounder if anyone would go as far as this story embodies.  It is NOT only going beyond the pale of expectations, but also renews your faith in mankind!!! Sometimes…we need reminders of how awesome people are

Someone in the Postal Service needs to be rewarded

A letter from the Post Office... this is absolutely the best!!

We don't know who replied, but there is a beautiful soul working in the dead letter department who understands something about kids and their pets…

Our 14-year-old dog Abbey died last month.

The day after she passed away my 4-year-old daughter Meredith was crying and talking about how much she missed Abbey.

She asked if we could write a letter to God so that when Abbey got to heaven, God would recognize her.

I told her that I thought that we could, so she dictated these words:
----
Dear God,

Will you please take care of my dog?

Abbey died yesterday and is with you in heaven.

I miss her very much.

I 'm happy that you let me have her as my dog even though she got sick.

I hope you will play with her.

She likes to swim and play with balls.

I am sending a picture of her so when you see her you will know that she is my dog.

I really miss her.
 

Love, Meredith
-----

We put the letter in an envelope with a picture of Abbey & Meredith, addressed it to God/Heaven.

We put our return address on it.

Meredith pasted several stamps on the front of the envelope because she said it would take lots of stamps to get the letter all the way to heaven. That afternoon she dropped it into the letter box at the post office.

A few days later, she asked if God had gotten the letter yet. I told her that I thought He had.

Yesterday, there was a package wrapped in gold paper on our front porch addressed, 'To Meredith' in an unfamiliar hand.

Meredith opened it. Inside was a book by Mr. Rogers called, 'When a Pet Dies.'

Taped to the inside front cover was the letter we had written to God in its opened envelope.

On the opposite page was the picture of Abbey & Meredith and this note:

Dear Meredith,

Abbey arrived safely in heaven. Having the picture was a big help and I recognized her right away.

Abbey isn't sick anymore.

Her spirit is here with me just like it stays in your heart.

Abbey loved being your dog.

Since we don't need our bodies in heaven, I don't have any pockets to keep your picture in so I'm sending it back to you in this little book for you to keep and have something to remember Abbey by.

Thank you for the beautiful letter and thank your mother for helping you write it and sending it to me.

What a wonderful mother you have. I picked her especially for you.

I send my blessings every day and remember that I love you very much.

By the way, I'm easy to find. I am wherever there is love.

Love,
God


Don't say you're too busy to forward this. Just go ahead and do it.

Oh and by the way…it is true: Check it out here: http://www.snopes.com/glurge/abbey.asp


So, if you think you do not have time to change ONE person's life with a small gesture of kindness of service, thing again... 

Comments

Popular posts from this blog

The Moldy Middle

While taking statistics during my quest to get an MBA and while earning my engineering degree, the professors always emphasized the importance of finding the statistical mean of any population by using the Central Mean Theorem (a.k.a the highest point of the Bell Curve). As an engineer, this was essential in order to maximize throughput, minimize cost and waste, and ultimately make a better, faster, cheaper widget. A funny thing happened on the way to the dark side of marketing. I discovered that the only thing in the middle of the road was quite literally dead road kill. I do not know if you remember stores like Bradlees, Ames and Service Merchandise (just to name a few), but they all folded because the environment changed and they were caught trying to service the mythological “average customer.” Part of that change came when Wal-Mart began its juggernaut with the discount department store. Wal-Mart did two things right: 1) Focused on “mobile” consumers, and 2) Fo

The Rush to Bottom

I cannot take credit for these words of wisdom, and sadly I do not know who wrote it originally. So, I cannot acknowledge them by name but I can acknowledge their exceptional talent to get a message across with clarity and hard-hitting truths.   Whomever this author is, I thank and admire you and take pleasure in sharing this with others!   I have also included a video if anyone is interested in sharing it. “When the reward is great, the effort to succeed is great...but when government takes all the reward away, no one will try or want to succeed.” An economics professor at a local college made a statement that he had never failed a single student before, but had recently failed an entire class. That class had insisted that socialism worked and that no one would be poor and no one would be rich, a great equalizer. The professor then said, “OK, we will have an experiment in this class on socialism. All grades will be averaged and everyone will receive the same grade so no one wi

How Much is Enough?

I have been thinking about integrity and honesty, and frankly should humanity even continue, but that is another thread. In my thinking, I keep coming back to the same question: How much or little cheating is enough? Or stated another way? How much of a lie makes you a liar? How much cheating do you have to do to be a cheater? How much do you need to steal for you to be considered a thief? How much infidelity do you need to be considered an adulterer? How much fraud to you need to commit for it to be criminal? How much of the truth needs to be changed for it to be untrue? How much shit exactly, does something need to have to be considered a shit sandwich? How dead must a person be to be considered murdered? How pregnant do you have to be to be considered pregnant? OK, the last two were off topic but the answer is “any”.. Any amount of lying makes you a liar. Any amount of cheating makes you a cheater. Any amount of stealing makes you a thief. Any amount of infidelity makes you an adult