The Profit Prophet

You know, I talk a LOT about customer service and the "WOW Factor," but I wounder if anyone would go as far as this story embodies.  It is NOT only going beyond the pale of expectations, but also renews your faith in mankind!!! Sometimes…we need reminders of how awesome people are Someone in the Postal Service needs to be rewarded A letter from the Post Office... this is absolutely the best!! We don't know who replied, but there is a beautiful soul working in the dead letter department who understands something about kids and their pets… Our 14-year-old dog Abbey died last month. The day after she passed away my 4-year-old daughter Meredith was crying and talking about how much she missed Abbey. She asked if we could write a letter to God so that when Abbey got to heaven, God would recognize her. I told her that I thought that we could, so she dictated these words: ---- Dear God, Will you please take care of my dog? Abbey died yesterday and is with you in heaven. I miss h...

They say a picture captures a thousand words...and I guess the one word motivations do just that... Enjoy!      

This post is to show my respect for all the veterans out there who served unselfishly, who gave unconditionally, and who sacrificed unrelentingly.. Thank you… Booyah and Semper Fidelis ________________________________________ It is the VETERAN ,  not the preacher,  who has given us  freedom of religion. It is the VETERAN ,  not the reporter,  who has given us  freedom of the press.  It is the VETERAN ,  not the poet,  who has given us  freedom of speech.  It is the VETERAN ,  not the campus organizer,  who has given us  freedom to assemble.  It is the VETERAN ,  not the lawyer,  who has given us the  right to a fair trial.  It is the VETERAN ,  not the politician,  who has given us the  right to vote.  It is the VETERAN  who salutes the Flag,  It is the VETERAN  who serves under the Flag, to be buried by the flag, so th...

Today I put out a quotation by...William James that states... “As a rule we disbelieve all facts and theories for which we have no use.” A good friend of mine, Jimmy Caplan responded with the following...    “As a rule we believe all facts and theories for which we have no use.” He went on to say.. 'As human beings, we don't discuss and argue over Truth. We defend symbols (our interpretations of the truth) and attack the symbols (interpretations) of others. This unending dynamic is the root cause of war, suffering, bombings of abortion clinics, dysfunctional politics in D.C., etc. All this is perfectly stated in The Four Agreements and The Fifth Agreement by Don Miguel Ruiz. ' The Four Agreements are: 1. Be Impeccable With Your Word:  Speak with integrity.  Say only what you mean.  Avoid using the word to speak against yourself or to gossip about others.  Use the power of your word in the direction of truth and love. 2. Don't Take Anyt...